Shipping information

Dispatch & Shipping Times

At Aura Cases, we take pride in creating high-quality, made-to-order phone cases. Below, you’ll find details on our dispatch and shipping process to help you know what to expect when placing an order with us.

Dispatch Time: All our cases are made to order, and we aim to dispatch your order within [INSERT TIMEFRAME] of purchase. Once your order is processed and shipped, you will receive a confirmation email with tracking details (if applicable).

Shipping Times: Shipping times vary depending on your location and the selected shipping method. Estimated delivery times are as follows:

• UK: [INSERT TIMEFRAME]

• Europe: [INSERT TIMEFRAME]

• Rest of the World: [INSERT TIMEFRAME]

Please note that shipping times are estimates and may be affected by factors beyond our control, such as customs processing or postal delays.

Additional Information:

• Orders are processed Monday to Friday (excluding public holidays).

• If you order multiple items, they may be shipped separately depending on availability.

• If your order hasn’t arrived within the estimated timeframe, please allow a few extra days before reaching out, as delays can occasionally occur.

For any questions or concerns about your order, feel free to contact our customer support team. We’re happy to help!